![]() ![]() ![]() If you get a "you do not have permissions."error message, please contact your local IT support for them to grant you access to that shared mailbox. This will authenticate your credentials and verify if you have access to this shared mailbox. When the credentials box pops up asking for your username and password, delete the shared mailbox from the username box and type in your and personal NetID password instead. Also, your shared mailbox sent mail and deleted mail will always be in your personal sent and deleted mail folders. When/ if the auto-discover server box pops up, check mark the "Don't ask me about this website again" and then click on "Allow"ĥ. Type the shared mailbox address into the "E-mail Address" field and leave all the other fields blank, then click "Next"ĥ. It arrived as a part of Microsoft Office 97. Microsoft first launched Outlook in 1997. It’s part of the company’s Office suite of productivity applications. Select "Email Account" and then click "Next"Ĥ. 8, 2023 Author Palash Volvoikar // in Outlook Microsoft Outlook is an email client and personal information manager from Microsoft. Click on "New" to create a new email accountģ. After youve set up your domain, people youve shared with will see an option to add a personalized email. Tip: If you have a Microsoft 365 Family subscription, people youve shared the subscription with can also set up a personalized email address with your connected domain. Second option to connect a shared mailbox in Outlook:Ģ. Under Personalized email address, select Get Started. Click on "Add" additional mailboxes under the "Advanced" Tab (see image below) The feature is removed on Novemand the option to assign a personalized email address is no longer available at the time. Click on "More Settings" (see image below)Ħ. Microsoft 365 Personal and Family subscribers may assign personalized email addresses with their mailbox until November 2023. Double click on your email account (see image below)ĥ. Account Settings > Account Settings (see image below)Ĥ. If you are in the shared mailbox for example, the "from" field will automatically default to the shared mailbox (no manual drop-down necessary) and the sent and deleted items will show up in the shared mailbox's sent and deleted item folders instead of your personal sent and deleted items folders.įirst option to connect a shared mailbox in Outlook:ģ. ![]() The second option will add the mailbox so that you are "acting" as this particular mailbox. Also, your shared mailbox sent mail and deleted mail will always be in your personal sent and deleted mail folders. You will be able to read email from the shared mailbox but whenever you want to send an email "from" the shared mail box, you would always have to click on "from" button and drop the box down from your personal email to the shared mailbox email. The first option will add the mailbox more for viewing purposes. This KB is to distinguish the differences/ advantages of using one way over the other, and then instruct a user how to connect a shared mailbox using either way. There are two ways to add a shared mailbox in Outlook (Duke-supported versions of Outlook). ![]()
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